Return & Refund Policy

At Casablanca Mediterranean Food, customer satisfaction is our priority.

Grocery and Food Products

Due to food safety regulations, all food products, fresh meat, dairy products, frozen products, bakery items, produce, and perishable goods are final sale and cannot be returned once purchased.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 24 hours of delivery or pickup.

Please provide:

• Order number

• Photos of the item

• Description of the issue

We will review your request and, when appropriate, provide a replacement, store credit, or refund.

Non-Food Items

Unused non-food items may be returned within 14 days of purchase in their original condition and packaging.

Contact Us

For return or refund inquiries, please contact us through our Contact Us page or call our store during business hours.